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Commonly Asked Questions:

How do I purchase your products?

Johnston Casuals sells its products through a vast dealer network that spans the United States of America and parts of Canada. Please use our Dealer Locator to find a dealer closest to you.

How can I get replacement feet for my furniture?

You can get replacement feet through your original dealer, a new dealer, or a store in your area. Please use our Dealer Locator to find a dealer closest to you.

How can I get a replacement seat for my furniture?

You can get a replacement seat through your original dealer, a new dealer, or a store in your area. Please use our Dealer Locator to find a dealer closest to you.

I have an issue with my furniture?

Unfortunately, issues will arise. While, we make every effort to ensure that your Johnston Casuals Furniture is free from manufacturing defects or flaws, we also understand they happen. If you have any issues, please contact your original dealer, a new dealer, or a store in your area for assistance. To find the dealer nearest you, use our Dealer Locator.

Who can purchase your products?

We sell through our dealer network and directly with interior designers. Please use our Dealer Locator to find a dealer closest to you.

What if I am not a business, but I would like to purchase your product?

Unfortunately, we do not sell to the general public; however, please use our Dealer Locator to find a dealer closest to you.

Where is your factory located?

We are located at 121 Shaver Street, North Wilkesboro, NC 28659.

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Your questions and suggestions are valuable to us please use the form below to contact us.